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System design
Specification, cause-and-effect, loop loading and EN54 compliance guidance for new Gent installations.
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Fire detection · UK-wide
Designed, installed and commissioned — by engineers who know the kit inside out.
Midland Fire Direct designs, installs and commissions fire detection systems across commercial, healthcare, education and industrial buildings. We're an approved Gent by Honeywell System Integrator and Platinum Partner, and a UK supplier across the wider Honeywell fire portfolio — Vigilon Plus, Compact Plus, Nano, S-Quad and S-Cubed, alongside Morley-IAS, Xtralis VESDA, FAAST and Li-ion Tamer.
30 yrs+Gent design & commissioning experience
PlatinumHighest-tier Gent partner status
System IntegratorApproved by Gent by Honeywell
UK-wideDesign, install, commission and support
Manufacturer authorised & accredited
- Gent Platinum Partner
- Gent System Integrator
- BAFE SP203-1
- FIA Member
BAFE Cert 102067 · Registered Org 301876 · Certifying body BSI · Est. 2016
Engineering services
New sites, new builds, new Gent installations.
Most of our day-to-day work is taking on new projects — new builds and major refits where the Gent System Integrator + Platinum Partner badge actually matters. We carry the engineering from design through commissioning and into long-term support.
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Install
Full Gent installation by experienced engineers — new builds, refits, phased project handovers.
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Commissioning
On-site commissioning, cause-and-effect programming and full handover documentation.
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Technical support
Long-term technical support for the systems we've commissioned — fault-finding, compatibility advice and engineering consult on Gent installations.
Learn more →Backwards-compatible field devices across three generations of Vigilon panels.
Most fire-alarm manufacturers force a full panel rip-out at each generation change. Gent by Honeywell deliberately doesn't — sensors, sounders and interface modules from earlier Vigilon installations carry forward onto Vigilon Plus, Compact Plus and Nano. A panel upgrade no longer means re-cabling every ceiling.
EN54-2 / EN54-4
Current platform
Vigilon Plus is the current Gent control panel platform, certified to EN54-2 (control & indicating equipment) and EN54-4 (power supply).
S-Quad / S-Cubed
Shared loop protocol
S-Quad and S-Cubed field-device families address through the same loop protocol used across every Gent panel.
CLSS-ready
Cloud-connected
Vigilon Plus is built for Honeywell's Connected Life Safety Services (CLSS) for cloud diagnostics and reporting.
What we work on
Eight Gent product families, one loop protocol.
The Gent ecosystem we design around, install and commission for our clients — panel, then field devices, then interfaces and voice. We supply, fit and hand over the lot.
Vigilon Plus
EN54-2 / -4
Current-generation analogue addressable panel
- Up to 8 loops per panel · 200 addresses per loop
- Networks to other Vigilon Plus / Compact Plus / Nano panels
- Carries existing S-Quad & S-Cubed field devices forward
CLSS-ready · serviced & commissioned by us as a Platinum Partner.
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S-Quad
Combined sensor + sounder + VAD
200/loop
Addressable devices on a single S-Quad loop
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Compact Plus
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Small analogue panel
Nano
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Smallest Gent panel
S-Cubed
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Wall sounders & VADs
S-Quad Self Test
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Automated routine testing
S4 MCPs
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Manual call points
S4 Interfaces
Loop & mains powered
Door holders, plant shutdowns, third-party I/O
Connect AHU shutdowns, magnetic locks, door holders and external alarm relays to the loop.
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Why voice alarm beats bells alone
Why voice alarm
70%
…of occupants react to a clear voice message during a fire alarm. Only 13% react to bells alone.
Research summarised in Canter, D., Fires and Human Behaviour, 1980
Supply & spares
Parts in stock for the work we commission.
We hold 1,100+ Gent, Morley, Xtralis and FAAST parts at our Loughborough trade counter — kept on the shelf for our own design and install work, and a supply backbone when Gent themselves are short.
Recent work
Three jobs, three outcomes.
14-storey hotel refurbishment — S-Quad refresh on a live Vigilon site.
Phased S-Quad detector replacement across 14 floors without taking the system out of service. The existing Vigilon loop protocol carried the new devices natively — no rewiring needed.
Live site, zero downtime, fully recommissioned in 9 working days.
Care-home fault clearance — three previous suppliers couldn't isolate the root cause.
Recurring loop fault on a 12-year-old Vigilon installation. Loop Explorer diagnostics via direct serial connection identified a single S-Cubed sounder with intermittent isolator failure.
Cleared on the first site visit; written diagnostic report supplied.
Independent school CLSS integration — full design + commission.
Vigilon Plus install across two boarding houses and a sports hall, networked back to the bursar's office via Vigilon repeat panel and brought onto Honeywell CLSS for cloud diagnostics and remote reporting.
Designed, installed and commissioned by our team in 11 working days.
What clients say
Facilities teams, contractors and consultants.
"Proper Gent specialists. They knew the Vigilon loop protocol better than the manufacturer rep who turned up — saved us a week of fault-finding."
M. Reeves
Fire alarm contractor · Birmingham
Fire alarm contractor · Birmingham
"Designed our new Vigilon Plus install and commissioned it without taking the live system offline for a full working day. The handover documentation was the best I've seen on a Gent job."
S. Patel
Facilities manager · Manchester
Facilities manager · Manchester
"They actually answer the phone. And the engineer on the other end has commissioned more Gent panels than I've had hot dinners."
D. Clarke
Facilities consultant · London
Facilities consultant · London
Frequently asked
A few common questions.
Do you design and commission full systems, or just supply parts?
Our core work is design, install and commission of Gent fire detection systems as an approved Gent System Integrator and Platinum Partner. Parts are kept on the shelf to support that work; trade-supply orders from other installers are also welcome.
Are you an authorised Gent System Integrator?
Yes — formally authorised to design, supply, install, commission and hand over Gent fire detection systems. We hold Platinum Partner status, the highest tier of the Gent by Honeywell partner network.
Will Vigilon Plus replace my older Vigilon devices?
In most cases, yes. Vigilon Plus runs the same S-Quad and S-Cubed field-device loop protocol used on existing Vigilon, Compact Plus and Nano installations, so detectors and sounders typically carry forward during a panel upgrade.
What does your design and commissioning process look like?
Specification and cause-and-effect at design stage, on-site install with our own engineers, full commissioning with Gent's diagnostic tooling, and documented handover. Lifecycle support continues after handover for fault-finding and panel upgrades.
Working on a Gent project?
Talk to our design team about a full design-install-commission package, or get a quote on a single panel or upgrade.